Service Agreement

Agreement effective: September 4, 2025

1. Agreement Acknowledgment

Your use of our digital services constitutes acceptance of this service agreement. If any provisions are unacceptable, discontinue service use immediately. Continued access implies full agreement compliance.

2. Service Provision

ADEGA N. SA LTDA delivers digital services through online platforms. We retain authority to modify, interrupt, or discontinue services without prior notification, maintaining operational flexibility as business needs evolve.

3. User Account Management

Account creation may be required for specific features. Users bear responsibility for:

• Maintaining secure access credentials and login information
• Monitoring all activities conducted through their account
• Reporting unauthorized access incidents immediately
• Ensuring accuracy and currency of provided information

4. Acceptable Use Standards

Service usage must comply with acceptable standards. Prohibited activities include:

• Engaging in unlawful activities or unauthorized system access
• Distributing harmful software, viruses, or malicious code
• Disrupting service operations or system functionality
• Attempting unauthorized data access or system penetration
• Infringing intellectual property rights of third parties

5. Content Ownership

All service content, encompassing text, imagery, logos, and software, remains the exclusive property of ADEGA N. SA LTDA or authorized licensors, protected under intellectual property legislation.

6. Data Protection

User privacy remains paramount. Personal information handling follows our Privacy Notice, forming an integral component of this service agreement and governing data processing activities.

7. Liability Limitations

ADEGA N. SA LTDA disclaims liability for indirect, consequential, or incidental damages arising from service usage or service unavailability, regardless of prior damage possibility notification.

8. User Indemnification

Users agree to indemnify ADEGA N. SA LTDA against claims, damages, and expenses resulting from agreement violations or improper service usage, protecting our business interests.

9. Agreement Modifications

This agreement may be updated periodically without advance notice. Modifications become effective immediately upon publication. Users should review terms regularly to stay informed of changes.

10. Account Termination

We may terminate user accounts and service access at our discretion, with or without cause, particularly following agreement violations or inappropriate behavior.

11. Governing Law

Brazilian legislation governs this agreement. Disputes require resolution through competent Brazilian courts, specifically within the Santana do Paraíso jurisdiction.

12. Force Majeure Events

ADEGA N. SA LTDA bears no responsibility for performance delays or failures caused by circumstances beyond reasonable control, including natural disasters, government actions, or technical infrastructure failures.

13. Severability Clause

If any agreement provision becomes unenforceable, remaining terms continue in full effect. Invalid clauses will be interpreted in the narrowest manner necessary to maintain agreement validity.

14. Communication Channels

Questions regarding this service agreement should be directed through official communication channels. We maintain dedicated support systems for user inquiries and concerns.